Delete your account & data

You can delete your ArthPulse account and all of your data yourself, at any time — no support ticket needed.

When you request deletion, your account is scheduled for permanent deletion after a short grace period (currently 30 days). During that time you can change your mind and cancel from Settings → Delete account — nothing is deleted. After the grace period, the deletion is permanent and cannot be undone: we cannot recover your transactions, messages, or any other data.

Delete from the ArthPulse app (Android)

1. Open the ArthPulse app and sign in.
2. Go to Settings.
3. Scroll to Delete account and tap Delete my account.
4. Type DELETE and enter your password to confirm.

Delete from the web dashboard

1. Sign in at dashboard.arthpulse.in.
2. Open Settings.
3. In the Delete account section, choose Delete my account.
4. Type DELETE and enter your password to confirm.

Delete some of your data (without deleting your account)

You don’t have to close your account to remove data. Inside the ArthPulse app you can delete individual transactions at any time (open a transaction, or use the delete action from your transactions list) — this removes that data while your account stays active.

If you’d like us to delete specific data for you, or a broader set of your data without closing your account, email [email protected] from your registered email address and we’ll take care of it.

What gets deleted

When you delete your account we permanently erase all of your personal data, including:

• your transaction-alert messages (SMS content) and all derived transactions;
• your cards, UPI handles and bank-account details (last-4 only);
• your profile — name, email, date of birth, phone number;
• your login sessions and any biometric passkeys;
• your app settings, permission records, feedback and corrections.

What we keep, and for how long

The only things we retain are the limited records the law requires us to keep for a period — principally a minimal record that you consented and that a deletion was requested (needed to demonstrate compliance under India’s DPDP Act and CERT-In rules). These contain no financial data and are held for up to one year, then permanently erased. This is described in our Privacy Policy (§9–§10).

Anonymous, aggregated data that is not linked to you (for example our general merchant-name knowledge base) is not personal data and is not affected.

Need help?

If you can’t sign in, or you’d like us to delete your account for you, email [email protected] or [email protected] from your registered email address and we’ll take care of it.